Closing keynote SHI: Infrastructure revisited: Reflections on the “installed base” of healthcare IT
Infrastructure revisited: Reflections on the “installed base” of healthcare IT by Trisha Greenhalgh
It’s much easier to install a new software application on your own smartphone than on a work computer. At work, you need to get permission, follow organisational rules and protocols, adhere to contracts that someone signed in the past, and so on. These hurdles are all related to infrastructure (which Star, writing in the 1990s, defined as “what other things run on”). This lecture will revisit and update Star’s early work in infrastructure, and give examples of why infrastructure – technical, regulatory, organisational, professional – so often proves to be the block to introducing promising digital innovations in health and social care.
Moderator: Terje Solvoll, Norwegian Centre for E-health Research